Welcome to the only 5 star hotel in Cabo San Lucas, home to our exclusive Personal Concierge Team. A hallmark of The Resort at Pedregal experience is the luxury of preferential service provided by our Personal Concierges. From planning your vacation activities to finding the best seat at one of our restaurants, to making spa reservations, your dedicated Personal Concierge will plan every detail to ensure you have the trip of a lifetime. Proactive, courteous, efficient and tailored to the individual requirements of our guests, personal concierge services at The Resort at Pedregal offer convenience to every stay.
There are currently three members of the elite Les Clefs d’Or at the resort and each of these members attends international conferences annually to refine their skills and bring them back to the resort. You can easily recognize Concierge Clefs d’Or by the keys they display on the collar of their uniforms. These crossed gold keys are the symbol of guaranteed, quality service.
The Personal Concierge Team is devoted to accommodating every guest request so long as it is possible. From recommendations and reservations to meeting planning and personal shopping, the services of our concierge can be ordinary or extraordinary -- all you have to do is ask.
On those rare occasions when a request cannot be fulfilled single-handedly, our personal concierges always have the necessary back-up: an endless network of acquaintances, friends, and colleagues from around the world to see to it that our guests’ demands are met.
Our Personal Concierge Team members have worked hard to become excellent at what they do and you shouldn't have to work hard while on vacation. We look forward to serving you in beautiful Los Cabos.